Edgecom Careers Job Board / Customer Success Associate / Apply Customer Success Associate Personal Information First Name * Last Name * Email * Phone * Country * Postal Code * Professional Details Resume * Resume must be larger than 0 bytes and less than 25 MB. Cover Letter * Cover Letter must be larger than 0 bytes and less than 25 MB. Are you able to work in Canada without sponsorship? * Yes No Would you be open to having a criminal background check conducted? * Yes No Do you have 2+ years in Customer Success, Account Management, or Customer Support roles in a B2B software or services environment? * Yes No Do you have the ability to explain complex technical concepts to business stakeholders in clear, jargon-free language? * Yes No Do you have experience training and enabling customers and do you feel comfortable presenting to groups and facilitating workshops? * Yes No Are you proficient in CRM platforms? * Yes No Do you have a demonstrated ability to manage multiple customer relationships simultaneously and strong time management and prioritization skills? * Yes No Personal Information Are you familiar with energy markets, demand response, or utilities sector * Are you comfortable with data analysis * Do you have any experience with distributed energy resources, peak demand management, or energy monitoring platforms? Submit
