Edgecom Careers Job Board / Customer Support and Operations Specialist / Apply Customer Support and Operations Specialist Personal Information First Name * Last Name * Email * Phone * Country * Postal Code * Professional Details Resume * Resume must be larger than 0 bytes and less than 25 MB. Cover Letter Cover Letter must be larger than 0 bytes and less than 25 MB. Do you have B2B Experience? * Yes No Would you be open to having a criminal background check conducted? * Yes No Would you be able and willing to work from an office in Toronto? * Yes No Are you legally entitled to work in Canada? * Yes No Do you have a minimum of 2 years of professional experience in a Customer Support role? * Yes No Can you demonstrate proficiency in using a Customer Engagement Platform (e.g., Zendesk, Intercom, etc.) and a Project Management tool (e.g., ClickUp, Jira, etc.)? * Yes No Are you comfortable with a role that splits your time approximately equally between customer-facing support and dedicated back-office business operations (e.g., shipping, data hygiene)? * Yes No Are you able to work in Canada without sponsorship? * Yes No Personal Information How many years of professional experience do you have in a dedicated Customer Support role? * Submit
